lucinda gordon lennox
'nobody is broken: beyond trauma' programme

standard terms & conditions

Background

These Standard Terms & Conditions, together with ‘Nobody is Broken: Beyond Trauma’ Programme to You. Please read these Standard Terms & Conditions carefully and ensure that You understand them before agreeing to purchase a place on the ‘Nobody is Broken’ Programme. If You do not agree to be bound by these Standard Terms & Conditions, You will not be able to purchase a place on the ‘Nobody is Broken: Beyond Trauma’ Programme.

1. Definitions and Interpretation

In these Standard Terms & Conditions, unless the context otherwise requires, the following expressions have the following meanings:

"Account" means an account created by Us for You through which You will be given access to the Programme Materials;

"Agreement" means the agreement between You and Us pursuant to which We shall provide the Programme, on the terms set out in these Standard Terms & Conditions;

"Circle group" means the online messaging group hosted by Us on the Platform to which You and Our other clients have access as described on Our Platform;

"Commencement date" means the date of the Order Confirmation;

"Confidential information" means information which is confidential in nature or which is or may be commercially or personally sensitive, and which is disclosed as a result of or in connection with Your participation in the Programme. Confidential Information may include (but is not limited to):
(1) information of a secret, sensitive or confidential nature which is disclosed by You to Us;
(2) information of a secret, sensitive or confidential nature relating to Our business, dealings, affairs, practice, software or know-how, and includes the Programme Materials; and / or
(3) information of a secret, sensitive or confidential nature which is disclosed in the course of the Programme by any member of the Circle Group in the context of discussions in the Circle Group;
and in each case, whether that disclosure is made orally or in writing, and whether or not the information is expressly stated to be confidential or marked as such;

"Consumer" means a Consumer as defined by the Consumer Rights Act 2015, and in relation to the Agreement means an individual customer who participates in the Programme for their own personal use and for purposes wholly or mainly outside the purposes of any business; 

"Data protection legislation" means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made thereunder); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications);

"Fees" means the fees payable by You in order to participate in the Programme in accordance with Clause 6, as specified on Our Platform;

"Intellectual property rights" means:
(a) any and all rights in any patents, trademarks, service marks, registered designs, applications (and rights to apply for any of those rights), trade, business and company names, internet domain names and e-mail addresses, unregistered trademarks and service marks, copyrights, database rights, know-how, rights in designs and inventions;

(b) rights under licences, consents, orders, statutes or otherwise in relation to a right in paragraph (a);

(c) rights in or in relation to Our Confidential Information;

(d) rights of the same or similar effect or nature as or to those in paragraphs (a), (b) and (c) which now or in the future may subsist; and

(e) the right to sue for past infringements of any of the foregoing rights;

"Order" means Your order for a place on the Programme;

"Order confirmation" means Our acceptance and confirmation of Your order;

"Our platform" means Our online platform accessed via this link;
"Programme" means the ‘Nobody is Broken: Beyond Trauma’ Programme to be provided by Us to You under the Agreement;

"Programme materials" means any and all digital materials to which You may have access as a result of Your participation in the Programme (including but not limited to any recorded material, audio or video files and any other recorded material delivered by Us or on Our behalf and any written or downloadable materials, whether in soft or hard copy);
"Us" or "We" means LGL Therapy Limited, a limited company incorporated in England & Wales with company number 11101594, whose registered office address is at Collingham House 10-12 Gladstone Road, Wimbledon, London, England, SW19 1QT; and
"You" means the person to whom We shall provide the Programme under the Agreement.

2. How the agreement is formed

2.1 Our Platform will guide You through the process of placing Your Order.

2.2 No part of Our Platform constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer to purchase a place on the Programme subject to these Standard Terms & Conditions. We may, at Our sole discretion, accept that offer. Our acceptance is indicated by Us sending You an Order Confirmation by email. Only once We have sent You an Order Confirmation will there be a legal, binding Agreement between You and Us.

2.3 If, for any reason, We cannot accept Your Order, then any Fees paid by You will be refunded to You as soon as possible.

2.4 We shall provide the Programme to You on the terms set out in these Standard Terms & Conditions, which are incorporated into the Agreement.

2.5 The Agreement shall come into force on the Commencement Date and shall continue until We have delivered the Programme in full, or until the Agreement is terminated earlier in accordance with Clauses 9 - 11 below.

3. the programme

3.1 The Programme is only available to persons who are over the age of 18 and are Consumers. 

3.2 A description of the Programme appears on Our Platform. We shall make all reasonable efforts to ensure that the general description of the Programme which appears on Our Platform corresponds to the actual Programme that will be provided to You. However, We reserve the right to update and / or change the precise nature and contents of the Programme from time to time, at Our sole discretion.

3.3 When creating an Account, the information You provide must be accurate and complete. If any of Your information changes at a later date, it is Your responsibility to ensure that Your Account is kept up to date.

3.4 When You place an Order, You will be required to expressly acknowledge that You wish the Programme Materials to be made available for You to access immediately. You will also be required to expressly acknowledge that by accessing, downloading or streaming those Programme Materials, You will lose Your right to cancel (in accordance with Clause 9) if You change Your mind. Please see Clause 9 for more information. 

3.5 We expect You to satisfy Yourself that the Programme will meet Your needs. We do not make any guarantee that You will obtain any particular result from the Programme. Decisions as to whether and how to incorporate the principles discussed in the Programme are Yours alone, and results are different for each client depending on a number of factors which are outside Our control. You understand that any testimonials provided on Our Platform and/ or in Our other marketing materials do not and are not intended to represent or guarantee that any other client will receive the same or similar results for themselves as a result of participating in the Programme. 

3.6 You understand that the Programme is not intended to be a substitute for medical advice (including but not limited to advice from a medical doctor, psychiatrist or other medical practitioner) and that it is Your responsibility to seek such independent medical advice for Yourself where necessary or appropriate.  In particular, You must seek medical advice before making any changes to or ceasing to use any prescription medication or course of treatment.

4. Our obligations

4.1 In providing the Programme to You, We shall act at all times with reasonable skill and care, consistent with prevailing standards in the psychotherapy online course industry in the United Kingdom. If we breach these terms, You may be entitled to a refund under Clause 10.1.

4.2 We shall ensure that any persons engaged by Us to provide the Programme to You have the requisite skills and experience to provide the said Programme.

4.3 Our obligations to You under the Agreement are limited to providing the Programme.  Any request You may make for additional advice or assistance outside the Programme shall not be included in the Programme.  We may at Our sole discretion decline to deal with any such request.  If We do agree to deal with any such additional request under this Clause 4.3, We may impose an additional charge for Our time.  Any such charge will be agreed with You in advance.

4.4 We will make every reasonable effort to provide the Programme in a timely manner.  In certain circumstances, including (but not limited to) where We encounter a technical issue, the provision of Programme Materials to You may be delayed.  We shall use all reasonable endeavours to resolve any such issues.  However, We shall not be liable for any delay in the provision of the Programme, or access to the Programme Materials, due to any such circumstances which are outside Our control.

4.5 We undertake that, during the course of the Agreement and after its termination, We will not disclose or use Confidential Information disclosed by You to Us in connection with Your participation in the Programme unless:

4.5.1 You have given Your written consent in advance;
4.5.2 the Confidential Information becomes public knowledge other than by reason of Our unauthorised disclosure;
4.5.3 We are required as matter of law to disclose that Confidential Information, or are disclosing that Confidential Information in order to seek advice from Our professional advisers, from whom We shall seek undertakings as to confidentiality; or
4.5.4 as a result of Your disclosure of Confidential Information to Us, We reasonably believe there to be an imminent or likely risk of harm to You or to others.

The obligations in this Clause 4.5 shall survive the termination of the Agreement.

4.6 For further information on Your rights as a Consumer, please contact your local Citizens’ Advice Bureau. 

5. your obligations

5.1 In order to access the Programme Materials, You will need to set up an account on the Platform with a user name and password (together the Log In Details).  You agree that You will not under any circumstances share Your Account or Your Log In Details with any other person.  If You believe that Your Account or Your Log In Details are being used without Your permission, You must contact Us immediately at [email protected]

5.2 You understand and acknowledge the importance of:

5.2.1 the Confidential Information and Intellectual Property Rights to Our business; and
5.2.2 the importance of maintaining and preserving the confidentiality of any Confidential Information disclosed by any other client in the Circle Group;

and accordingly You warrant and undertake to comply at all times with Your obligations in relation to the Confidential Information and Our Intellectual Property Rights as set out in Clauses 7 and 8 below.

5.3 When communicating in any way using Our Platform and in the Circle Group to which You may have access as Our client, You must not communicate or otherwise do anything that:

5.3.1 is obscene, offensive, hateful or otherwise inflammatory;
5.3.2 promotes or assists in any form of unlawful activity;
5.3.3 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, marriage or civil partnership, pregnancy or maternity, religion or belief, nationality, disability, gender reassignment, sexual orientation or age;
5.3.4 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
5.3.5 is calculated or is otherwise likely to deceive;
5.3.6 is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that You do not have a right to;
5.3.7 claims expertise or professional knowledge or experience which You do not possess; and/ or
5.3.8 otherwise infringes the Terms of Use of Our Platform and/ or Circle.

5.4 We reserve the right to suspend or terminate Your participation in the Programme, Your access to Our Platform and/ or the Circle Group if You materially breach the provisions of this Clause 5 or any of the other provisions of these Standard Terms & Conditions.  If We suspend or terminate Your participation in the Programme as a result of Your breach of this Clause 5, no refund shall be due to in respect of the Fees (or any part thereof).

6. programme fees

6.1 In consideration for Us providing the Programme to You, You agree to pay the Fees in accordance with this Clause 6.

6.2 The Fees shall be payable in one lump sum on entry into the Agreement, or (by agreement with Us) by instalments, in each case via the payment gateway on Our Platform.

6.3 If We agree to accept payment of the Fees in instalments, and You default on payment of an instalment, all remaining instalments will immediately become due and payable.

6.4 Any fees charged by Your bank or Your debit or credit card provider in connection with Your payment of the Fees are for Your own account and We shall not be responsible for these.

6.5 You shall be responsible for all incidental costs You incur in connection with Your access to the Programme, to Our Platform and/ or to the Circle Group.

6.6 If the Programme Fees are not paid in accordance with this Clause 6, We reserve the right to:

6.6.1 charge interest on any overdue sum at the rate of 4% per annum above the base rate of the Bank of England from time to time.  Interest under this Clause 6.6.1 will accrue from the due date for payment until the actual date of payment of the overdue sum, and is payable on demand;
6.6.2 suspend Your access to the Programme until payment of all outstanding instalments (together with any interest charged under Clause 6.6.1 above) is made in full; or
6.6.3 terminate the Agreement, in accordance with Clause 11.1.

6.7 We make all reasonable efforts to ensure that the Programme Fees shown on Our Site are correct at the time of going online.  We reserve the right to change the Programme Fees and to add, alter or remove special offers from time to time and as necessary.  Changes in the Programme Fees will not affect the Programme Fees payable if You have already entered into the Agreement

7. confidential information

7.1 As a result of Your participation in the Programme, We may disclose Confidential Information to You. You may also be privy to Confidential Information (including secret, sensitive or otherwise confidential information) disclosed by or relating to other clients through the Circle Group. 

7.2 You undertake that You will, at all times during the continuance of the Agreement and after its termination:
7.2.1 keep secret and confidential all Confidential Information;
7.2.2 not disclose (either directly or indirectly) any information disclosed by or relating to any other client (including but not limited to any Confidential Information) to any other person;
7.2.3 not use any Confidential Information other than for the purpose of Your participation in the Programme and subject to these Standard Terms & Conditions; and
7.2.4 not make any copies of, record in any way or part with possession of any Confidential Information or any information (irrespective of whether that information is secret, sensitive or confidential in nature) relating to any of Our clients.

7.3 The obligations contained in this Clause 7 shall survive the termination of the Programme and the Agreement.

8. intellectual property

8.1 All Intellectual Property Rights subsisting in Our Platform and the Programme Materials shall at all times remain Our exclusive property (or the property of Our licensors, as appropriate). Nothing in these Standard Terms & Conditions or in the Agreement shall vest in You any rights in the Programme Materials or any other material provided by or belonging to Us (or Our licensors, as appropriate).  

8.2 When We provide You with access to the Programme Materials, We will grant You a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Programme Materials for Your own personal, non-commercial use and for no other purpose.  The licence granted to You does not give You any rights in the Programme Materials (including any materials that We may licence from third parties).

8.3 You may not, for the Term of the Agreement and at any time after its termination:

8.3.1 copy, record, reproduce, modify, rent, sell, publish, republish, sub-licence, post, broadcast, distribute, share or otherwise transmit the Programme Materials (or any part of them) or make the Programme Materials (or any part of them) available to any other person; or
8.3.2 use the Programme Materials in the provision of any other course, training, mentoring or coaching.

9. 'cooling off period'

9.1 If You are a Consumer in the United Kingdom or the EU, You have a legal right to a “cooling off period” during which You can cancel the Agreement for any reason and obtain a refund (the Cooling Off Period).  This Cooling Off Period begins on the day following the date on which the Agreement is entered into, and ends:

9.1.1 when You access, download or stream any Programme Materials; or
9.1.2 (provided You have not accessed, downloaded or streamed any Programme Materials) 14 calendar days from the date on which the Cooling Off Period begins.

9.2 You do not have a right to a Cooling Off Period if you enter into the Agreement wholly or mainly for the purposes of Your business.

9.3 If You purchase a place on the Programme by mistake, please inform Us as soon as possible and do not attempt to access any Programme Materials.  Provided You have not accessed any Programme Materials since the Commencement Date, You may exercise Your right to cancel referred to in Clause 9.1 and You will receive a refund of Fees paid.  If You have accessed any Programme Materials after the Commencement Date, We will not be able to offer any refund and You will continue to have access to the Programme and the Programme Materials for the remainder of the Term.

9.4 If You wish to exercise Your right to cancel under Clause 9.1 above, You must inform Us of Your decision within the Cooling Off Period.  You may inform Us of this in any way You wish.  However, for Your convenience, a sample cancellation notice is included in the Schedule to these Standard Terms & Conditions.  If You cancel by email, Your cancellation is effective from the date on which You send Your cancellation.  Any cancellation notice should be sent to us by email at [email protected].

10. cancellation by you after the cooling off period

10.1 We are under a legal duty to supply products that are in conformity with the Agreement between You and Us. If you contract with Us as a Consumer, the Consumer Rights Act 2015 gives you certain legal rights in relation to the Programme, which are summarised below. Nothing in these Terms & Conditions will affect those legal rights.

Summary of your legal rights as a Consumer

If you entered into the Agreement with Us as a Consumer, this is a summary of your key legal rights.

  • The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.  
  • If the digital content is faulty, you are entitled to a repair or a replacement.
  • If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back. 
  • If you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation

10.2 In addition to any cancellation rights You may have under Clause 9, You may cancel the Agreement immediately if We have committed a material breach of the Agreement, You have given Us written notice of that breach, and We have failed to remedy the said breach within fourteen (14) days of Your notice.

10.3 If You wish to cancel the Agreement in accordance with Clause 10.2, and are able to establish that We have materially breached the Agreement:

10.3.1 You must inform Us by email at [email protected]; and
10.3.2 You may then be entitled to a full or partial refund of the Fees paid by You.

For more details of Your legal rights in the event of a breach of the Agreement by Us, please contact Your local Citizens’ Advice Bureau.

10.4 Subject to Clauses 10.1 and 10.2 above, once the Cooling Off Period referred to in Clause 9 has expired, You may cancel the Agreement if You wish.  However, You will continue to be liable for the Fees (or any part thereof) due under this Agreement and shall not be entitled to any refund.

11. our right to terminate the agreement

11.1 We shall have the right to terminate the Agreement immediately if:

11.1.You breach any of the terms of the Agreement including but not limited to:
11.1.1 Your obligations as set out in Clause 5;
11.1.2 Your obligation to pay the Fees in full and on time, in accordance with Clause 6; or
11.1.3 Your obligations in respect of the Confidential Information (Clause 7) and Our Intellectual Property (Clause 8); or
11.1.2 You have in our reasonable opinion acted in such a way as might affect Our goodwill or reputation, or our ability to deliver the Programme to other clients.

11.2 If We terminate the Agreement under Clause 11.1:

11.2.1 any outstanding Fees shall immediately become due and payable by You; and
11.2.2 You shall not be entitled to any refund of the Fees paid by You (in whole or in part).

11.3 We shall have the right to terminate the Agreement if an Event Outside Our Control occurs that continues for more than 60 days, or if We are unable to provide or continue to provide the Programme (or part of it) due to the non-availability of the necessary personnel and/ or materials, or for technical reasons.

11.4 We shall have the right to terminate the Agreement, at any time and for any reason, on 14 days written notice.

11.5 If We terminate the Agreement under Clause 11.3 or 11.4, You shall only be required to pay the Fees for that part of the Programme that We have already provided as at the date of Our termination.  This sum will be deducted from any refund of Fees due to You.

12. effects of cancellation or termination 

12.1 Upon cancellation or termination of the Agreement under Clauses 9 – 11 above, for any reason:

12.1.1 any outstanding Fees due from You to Us in accordance with the Agreement shall become immediately due and payable;
12.1.2 the licence granted to You by Us under Clause 8.2 shall terminate immediately;
12.1.3 You will cease to have access to the Programme Materials through the Platform;
12.1.4 You undertake to destroy (if we so request) any soft or hard copies of the Materials that are in your possession, custody or control, and to confirm to Us in writing that You have done so;
12.1.5 We shall have no obligation to return to You or remove any written or recorded content contributed by You in the course of Your participation in the Programme included to the Circle Group;
12.1.6 all clauses of the Agreement which, either expressly or by their nature, relate to the period after the expiry or termination of the Agreement shall remain in full force and effect;
12.1.7 termination or cancellation shall not affect any remedy which the terminating party may have in respect of the event giving rise to the termination or cancellation or in respect of any breach of the Agreement which existed at or before the date of termination; and
12.1.8 subject as provided in this Clause 12, and except in respect of any accrued rights, neither party shall be under any further obligation to the other.

13. our liability 

13.1 Subject to the remainder of this Clause 13, We will be responsible for any foreseeable loss and damage that You may suffer as a result of Our breach of the Agreement or as a result of Our negligence.  Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by You and Us when the Agreement is entered into.  We will not be responsible for any loss or damage that is not foreseeable.

13.2 We make reasonable efforts to ensure that the Programme Materials are accurate, complete and up-to-date at the time they are delivered.  We do not, however, make any representations, warranties or guarantees (whether express or implied) in this regard.  We are under no obligation to update the Programme Materials after they have been provided to You.

13.3 Without prejudice to the generality of Clauses 13.1 and 13.2, all warranties and representations are excluded to the fullest extent permitted by law.

13.4 The Programme including the Programme Materials are intended for non-commercial use only.  Accordingly, We shall not be liable in respect of any loss of profit, loss of business, interruption to business, loss of business opportunity, loss of goodwill or reputation or any other indirect, special or consequential loss or damages.

13.5 We shall not be liable if You are unable to access the Programme and/ or the Programme Materials for any reason that is beyond our reasonable control.

13.6 We (and the persons engaged by Us to provide the Programme) are not acting in the capacity of doctor, psychiatrist or other licensed or registered medical professional, and any advice given by Us or on Our behalf is not intended to take the place of such medical advice.  We do not prescribe or provide medical services, or diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body.  Any changes in medication or treatment should be discussed with a doctor or psychiatrist, and You should not discontinue any prescription medicine or treatment without first consulting Your doctor or psychiatrist.

13.7 Our total liability to You in respect of any claims arising out of or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total Fees paid or payable by You to Us under the Agreement.

13.8 Nothing in these Standard Terms & Conditions or in the Agreement seeks to exclude or limit Our liability for death or personal injury caused by Our negligence, or for fraud or fraudulent misrepresentation or any other liability which cannot be limited or excluded as a matter of law, or to limit Your rights as a Consumer.

14. events outside our control

We shall not be liable for any failure or delay in performing Our obligations under the Agreement where that failure or delay arises from a cause or event that is beyond Our control.  Such causes or events may include, but are not limited to: power failure, internet service provider failure, service interruptions on Our Platform, industrial action by third parties, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic, pandemic or other natural disaster or any other event that is beyond Our reasonable control.

15. data protection

15.1 All personal information that You and We may use shall be collected, processed and held in accordance with the provisions of the Data Protection Legislation.

15.2 For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of Your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy on Our Platform.

15.3 By entering into the Agreement, You consent to Us holding, processing and accessing Your personal and sensitive personal data for all purposes relating to provision of Programme under the Agreement, in accordance with Our Privacy Policy and the Data Protection Legislation.

16. no waiver

No failure or delay by Us in exercising any of Our rights under the Agreement shall be deemed to be a waiver of that right, and no waiver by Us of a breach of any provision of the Agreement shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

17. assignment, sub-contracting and third party rights

17.1 We may transfer (assign) Our rights under the Agreement to a third party (this may happen, for example, if We sell Our business).  If this occurs, You will be informed by Us in writing.  Your rights under the Agreement will not be affected and Our obligations under the Agreement will be transferred to the third party who will be bound by them.

17.2 You may not transfer (assign) Your obligations and rights under the Agreement without Our express written permission.

17.3 We shall be entitled to perform any of Our obligations under the Agreement through suitably qualified and skilled sub-contractors. 

17.4 The Agreement is between You and Us.  No part of the Agreement is intended to benefit or confer rights on any other person, and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to the Agreement. 

17.5 Subject to the above provisions of this Clause 17, the Agreement shall continue and be binding on You and / or Our transferee, successors and assigns, as required.

18. severance

In the event that one or more of the provisions of the Agreement is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of the Agreement. The remainder of the Agreement shall be valid and enforceable.

19. entire agreement and variations

19.1 The Agreement contains the entire agreement between You and Us in relation to the Programme and supersedes and extinguishes all previous agreements, assurances, warranties, representations and understandings between You and Us with respect to its subject matter.

19.2 You acknowledge that, in entering into the Agreement, You have not relied on any representation, warranty, assurance or representation by Us (made innocently or negligently) except as expressly provided in the Agreement, and shall have no remedies in respect thereof.

19.3 We may revise these Standard Terms & Conditions from time to time.  If We make changes to these Standard Terms & Conditions which will materially affect Your rights or obligations under the Agreement, We will give You written notice of the changes before they take effect, and provide details of how to cancel if You do not agree to them. 

20. contact details, feedback and complaints

20.1 If You wish to contact Us with general questions, You may contact Us by email at [email protected].  For matters related to cancellations, please see Clauses 9 and 10 above.

20.2 We always welcome feedback from Our clients, and will use all reasonable endeavours to ensure that your experience of the Programme is a positive one.  If You do have any complaints or issues with the Programme or services provided by Us or on Our behalf, please contact us as soon as possible at [email protected].  We will work collaboratively with You to attempt to resolve those issues in a constructive way in accordance with Our Complaints Policy (which is available on request).  We also commit to resolving any issues You may have quickly and effectively.

21. governing law and jurisdiction

21.1 Any dispute, controversy or claim arising out of or in connection with the Agreement shall be governed by, and construed in accordance with the law of England & Wales.

21.2 As a Consumer, any dispute, controversy or claim arising out of or in connection with the Agreement shall be subject to the exclusive jurisdiction of the courts of England & Wales, Scotland or Northern Ireland as determined by Your residency.

schedule
model cancellation form

To: LGL Therapy Limited

I hereby give notice that I wish to cancel the ‘Nobody is Broken: Beyond Trauma’ Programme Agreement dated [insert date] (the “Agreement”).

Name of consumer(s): 

Address of consumer(s): 

Signature of consumer(s): 

Date: 
  • I confirm that I entered into the Agreement as a consumer, and not wholly or partly for the purposes of any business. I confirm that I have not accessed or downloaded any of the materials in the ‘Nobody is Broken: Beyond Trauma’ Programme, and understand that if I have done so, I no longer have the right to cancel the Agreement.